Legal

Refund Policy

Last updated: July 05, 2026

Contents

1. Overview 2. Refund Eligibility 3. Non-Refundable Cases 4. Refund Process 5. EMI Cancellation 6. Free Services 7. Contact

Hum chahte hain ki aap DGM Experts se 100% satisfied raho. Is Refund Policy mein clearly bataya gaya hai ki kab aur kaise refund milega.

01 Overview

DGM Experts ek fair refund policy follow karta hai. Humara goal hai ki koi bhi student apna paisa waste na kare. Agar kisi reason se program aapke expectations meet nahi karta, hum reasonable solution nikaalenge.

02 Refund Eligibility

ScenarioRefund AmountTimeline

Course start se pehle cancel (7+ days) 100% Refund 5-7 business days

First week mein cancel (1–7 days after start) 75% Refund 7-10 business days

Second week mein cancel (8–14 days) 50% Refund 10-14 business days

15+ days after course start No Refund —

DGM Experts ne course cancel kiya 100% Refund 5-7 business days

Medical emergency (with documentation) Case-by-case To be discussed

03 Non-Refundable Cases

Registration/admission fee (non-refundable in all cases)
Study materials jo already deliver ho chuke hain
Completed sessions/classes
Terms of Service violation ke karan termination
Change of mind after 15 days
External factors (job mili, city change) — hum pause option offer karte hain

04 Refund Process

Step 1: Email bhejo refunds@dgmexperts.in par subject "Refund Request – [Aapka Naam]"
Step 2: Reason aur enrollment details include karo
Step 3: Hum 2 business days mein respond karenge
Step 4: Approved refund original payment method par return hogi

05 EMI Cancellation

Agar aap EMI plan par hain aur cancel karna chahte hain:

Remaining EMIs cancel ho jaati hain (future installments)
Already paid amount refund policy ke according process hota hai
Processing fee applicable ho sakti hai

06 Free Services

Free Career Counselling, Skill Test aur Resume Builder ke liye koi refund applicable nahi hai kyunki yeh services free hain.

07 Contact

Refund Department
Email: refunds@dgmexperts.in
Address: A3, Behind Manoj Dhaba, Bhagwan Talkies Xing, Agra, UP – 282005